Businesses spend thousands of dollars every year investing in recruiting, training and developing their teams, but despite this some employees choose to leave for greener pastures quite soon after joining the business. Why does this happen?
If you had to review these ex-team members exit interviews or ask them why they left, the most common reason would be simply how they were managed by their direct supervisor. Oddly enough in an exit interview they may speak highly of the company as a whole, commend the company on the products and services they offered or even speak fondly of their ex-team mates and peers. But, somehow all of those positives do not cancel out the reality of the fact that these people chose to leave your business. People don’t leave companies, they leave managers.
So what is it about the management style that makes people run for the hills? It comes down to how that manager makes that team member feel.
Richard Branson boldly stated, “Train people well enough so they can leave, treat them well enough so they don’t want to.”
If you are a manager and responsible for either one person or a team of people, ask you