31 May

It’s not just about the qualifications! – What it takes to be the leader

The other day I asked some of my coaching students “What do you think it takes to be the leader and to run a successful business?”.

Many of them said that the leader needed to be knowledgeable in all areas of business so that they would have the confidence to make the final and sometimes tricky decisions. The need for higher education and business experience also ranked very high.

I agree with this line of thought to some extent. Yes, they must be competent in business, however I have met many business owners who have acquired plenty of letters behind their names and yet they battle with being good leaders.

Why is that? Because it’s not just about the qualifications. I suggest that you consider these other factors as well:

1. Personal factors – Before you can start working on and improving a business, you need to be able to work on and improve yourself. The leader is never and should never be immune to critical review and change. How self-aware are you? How resilient are you to honest feedback and failure? An old boss of mine used to say that the crazier a situation got, the calmer you should be. I love that, as it encapsulates exactly what a leader should be in times of crisis. Rudyard Kipling said it best, 

“ If you can keep your head when about you

 Are losing theirs and blaming it on you,           

 If you can trust yourself when all men doubt you,         

    But make allowance for their doubting too!”

        How well do you keep your head?

2. Leadership factors – Here are three factors that should be non-negotiable for all business leaders.

A good leader should have a leadership mindset, which is always focused on the business vision and how the team will achieve it.  What is your business vision and is it at the forefront of your action plans?

A good leader will never ask what’s best for them or a specific individual in the business. They will and should always ask, “what’s best for the business?”  

A good leader actively develops professional working relationships with all levels of employees within the business. Showing genuine interest and care in the team builds loyalty. Remember the old saying, that people don’t quit a job, they quit a boss. Wise leaders know that business success is not achieved without loyalty, buy-in and teamwork from everyone in the business.

3. Support factors – A good leader cannot operate successfully in a silo. They need a team of experts around them to be able to jump in and deliver when the leader calls on them.

How well do you know your team’s individual talents and expertise?

Besides your team, who else can you call upon to help you? As a leader you don’t need to be an expert in everything. You need to be able to put your ego aside and admit that you need guidance. That is a sign of strength, not weakness.

Don’t be short-sighted, its not just about the qualifications.

Nicole Coyne

Nicole is a certified professional coach as well as a certified trainer, advanced assessor and coach mentor. Based in Auckland, she provides a range of coaching options, from individual business owner and management coaching, group and team coaching workshops to personal coaching. Her coaching practice is aligned to the ICF ethos and ethics. Need to hire a professional coach? Contact Nicole nicole@tikumu.co.nz 
Nicole Coyne

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